This means you can only create a brand new character by swapping from the NA server to the EU server – or vice versa. This, of course, means you could potentially get a lower ping, not to mention having to coordinate with your friends to also transfer servers to play with them.
But all is not lost.
You can change your character’s class whenever want, so you don’t have to worry about developing your character down a skill tree you no longer want – or grind through a playstyle you don’t enjoy. You can just switch classes and begin playing in a different way to grow your character into a new type of hero.
You can also change your outfit for free in the Style Room – and you even get one free re-customization to change your physical appearance and name. After that one freebie, there is a fee you’ll have to pay.
So be very careful when you create your character. Make sure you are absolutely certain of your name and appearance before finalizing because you have only one free chance to change ’em without relocating to an entirely different server – or creating a new account.